FAQ

FORMS OF PAYMENT
we accept visa, mastercard, american express and discover, this is done securely via paypal. 
all prices are in US Dollars.

PRIVACY POLICY
we respect your privacy and will not sell or distribute your name, email or shipping address.

SHIPPING INFO
all items will be shipped via USPS - orders will be processed within 1-2 business days of placing your order. you will be sent an email notification when your order gets shipped. 

we ship orders worldwide using small packet USPS international air mail.
this service is not trackable.

*if you would like faster service or a service that provides delivery confirmation and a tracking number please contact us for details.

>>please note: any duty or taxes incurred is the responsibility of the customer<<

WE ARE NOT RESPONSIBLE for incorrect shipping addresses - we ship to your PAYPAL ADDRESS - refunds for your order can not be made due to this. *If a note is left for a different shipping address please make sure you get a confirmation, if there is no confirmation from me by the end of the business day, it means I may of not received the changes so please send me an email delica[at]delicamade[dot]com

RETURN POLICY
WE DO OUR BEST to photograph the work - please keep in mind that the image may appear differently according to your computer screen.

we only except exchanges or store credit - postage for the returned item is to be paid by the customer, please contact us beforehand to advise on what is best for you. All "sale" items are final. if your item arrives damaged, please photograph the box and damaged piece. Please send us your claim no later than a week after you receive your order.

WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT OCCURS IF INSTRUCTIONS ARE NOT FOLLOWED